I thoroughly agree, Philip. This reminds me of a conversation I had with an academic friend about bureaucracy in the university system last night. The old bureaucratic model is broken. It is slow, ineffective, demoralising and inefficient. It has to change. However, we can’t expect change to come down from above. We need to culture hack the university, just as we need to hack other organisations, to transition.
We can change the organisation by changing how we think about getting things done. This involves more than just restructuring. It is a transformation of the human system.